Return Policy

Balm & Beauty Return Policy

At Balm & Beauty, we take pride in providing high-quality beauty products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at:

📧 mailto: info@balmandbeautyglobal.com

Please include:

Your order number

Photos of the damaged or incorrect item

A brief description of the issue

Once reviewed, we will gladly provide a replacement or store credit if approved.

Lost Packages

Balm & Beauty is not responsible for packages lost or stolen after delivery has been confirmed by the shipping carrier. Please contact the shipping carrier directly for assistance.

Order Changes & Cancellations

Orders are processed quickly. Once an order has been placed, we cannot guarantee changes or cancellations.

Thank you for supporting Balm & Beauty.