FAQ

FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary based on location but generally take 3–7 business days within the United States.

Do you offer international shipping?

Currently, we only ship within the United States. International shipping may be available in the future.

Are your products cruelty-free?

Yes! Balm & Beauty products are cruelty-free and never tested on animals.

What if my order arrives damaged?

Please email us within 7 days of receiving your order with photos and your order number so we can help resolve the issue.

Can I return my lip gloss or hair oil?

For hygiene reasons, opened beauty products cannot be returned. All sales are final unless the item arrives damaged or incorrect.

How do I use the Hair Growth Oil?

Apply a small amount directly to the scalp and massage gently. Use consistently as part of your regular hair care routine for best results.

How often should I use the Hair Growth Oil?

For best results, use daily. Consistent use for at least 3 months is recommended for visible improvements. 

Are your products suitable for all hair types?

Yes! Our products are formulated to work with a variety of hair textures and types.

How can I contact Balm & Beauty?

You can reach us anytime at:

📧 mailto:info@balmandbeautyglobal.com

Do you offer discounts?

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